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May 03 2012
April 24 2012
March 02 2012
UserEcho
customer support solution, feedback serviceFebruary 22 2012
Simple
Worry-free Alternative to Traditional BankingFebruary 07 2012
Service Science Factory
The place where academia meets business to create innovative servicesService Design Network Conference Deutschland 2012
Service Design Network Conference Germany 2012January 16 2012
February 21 2011
Customer Journey Canvas in Portuguese
Developed by Marc Stickdorn and Jakob Schneider the Customer Journey Canvas is a nice tool described and used in their book on Service Design Thinking.
The idea behind the canvas is to supports the audit of existing services, covering not just the period of time associated when customers face the service, but also the time before (pre-service) and after (post-service) of the customer journey. Since I found it useful I’ve took sometime to translate it to portuguese, so if you’re interested you can find it download it here, or from the service design thinking website.
Put your service to the test and ENJOY! 
January 22 2011
November 12 2010
October 18 2010
June 15 2010
Twilio Cloud Communications
Web Service API for building Voice and SMS ApplicationsFebruary 26 2010
MyFax
Online Fax Service | Send and Receive Fax OnlineNovember 25 2009
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